Renew Your Standard Service
Two connections included.
1 Month2 connections$30
3 Months2 connections$70
6 Months2 connections$120
12 Months2 connections$200
Additional connections: $5 each.
⚙ HOW IT WORKS
Getting Started — Four Steps
Tap any step to go directly where you need to go.
★
Purchase New Device
Purchase an ONN or Fire Stick, choose quantity, pickup/delivery/shipping, and see your total instantly.
🛒 Purchase New Device →If you currently have a device, press the button below.
If You Already Have a Device,Go to Step Two
1
Getting Started
Choose your device first: ONN Box / Stick, Fire TV Stick, or Android Phone.
Tap to choose your Device →2
Installation
Use the installation guide to complete the app install.
Tap to open Installation →3
Choose a Plan
Tap the price or package you want.
Tap to open Plans →4
Make Payment & Send Confirmation
Once you show proof of payment, you will receive your username and your password and which server or playlist to go into.
Tap for Plans & Payment →PURCHASE
PURCHASE NEW STREAMING DEVICE
ONN / FIRE STICK
CHOOSE YOUR DEVICE
HOW MANY DEVICES?
1
DEVICE ONLY$45PER DEVICE
NEW DEVICE SPECIAL1 DEVICE + 1 MONTH SERVICE$65TOTALAvailable to new and existing customers
FREE IN-HOME SETUP WITH NEW DEVICE PURCHASE
When you purchase a new device, in-home technician setup is FREE within 10 miles. Phone setup assistance is also always free. A separate delivery charge may apply if doorstep delivery is selected.
IMPORTANT
The $20 service price is a special offer available when purchasing a new device. After the promotional month ends, service returns to the regular monthly price. Each additional device is $45.
ORDER SUMMARY
1 DEVICE:$45
1 MONTH SERVICE:$20
PICKUP:FREE
TOTAL:$65
STEP 1 — MAKE YOUR PAYMENT
Your order total is $65. Payment must be made before you can send payment confirmation.
If you purchased your Fire Stick or ONN Stick from us, both apps are already installed.
You can skip installation and go directly to login.
INSTALLATION
Get Started in Minutes
STEP 1PICK YOUR DEVICE
STEP 2CHOOSE WHICH APP TO INSTALL
⭐ CUSTOMIZE YOUR EXPERIENCE (OPTIONAL)Choose a team, character, service team, or religion picture to customize how your LionVision TV home screen will look.
OPTIONAL
NOT REQUIRED
NOT REQUIRED
i
To customize your experience, you will need the Downloader app on your Fire Stick or ONN device so you can download the LionVision website.
Optional Website Shortcut — Not Required
This puts the LionVision website/support shortcut on your TV so you can make payments, renew, troubleshoot, and customize your experience.
PUT THE LIONVISION WEBSITE ON YOUR FIRE STICK OR ONN DEVICE
Use Downloader to put the LionVision website on your TV for payments, renewals, support, and customization.
Code for Downloader App
2721389
Short URL
aftv.news/2721389
Downloader — Step-by-Step
- On your Fire Stick or ONN device, install and open the orange Downloader app.
- Go to the box that says Enter a URL, Search Term, or Short Code.
- Enter 2721389 and select Go.
- Follow the screen to install/open the LionVision website shortcut.
- Open the LionVision website from your TV whenever you need payments, renewals, support, or customization.
1 ✓Device→2 ✓App
STEP 3
Installation Instructions
Follow the steps below.
Fire TV Stick — LionVision TV
Connect to Wi-Fi, then install LionVision TV with Downloader.
🔍 TAP PICTURE TO ENLARGE
FIRE TV STICK — LIONVISION TV INSTALLATION
- Connect to Wi-Fi — From Fire TV Settings, open Network, choose your Wi-Fi, and connect.
- Open Downloader — Open the Downloader app.
- Enter code 6613782 — Type 6613782 and continue.
- Download LionVision TV — Choose the LionVision TV download and wait for the APK.
- Allow installation if prompted — Allow Downloader to install unknown apps when Fire TV asks.
- Install and Open — Choose Install, then Open when finished.
🔍 TAP PICTURE TO ENLARGE
Google Play Protect Warning
If the Play Protect warning appears, open More details and choose Install anyway for the official LionVision TV download.
ONN Stick / Box — LionVision TV
Connect your ONN device to Wi-Fi, then install LionVision TV with Downloader.
🔍 TAP PICTURE TO ENLARGE
ONN STICK / BOX — LIONVISION TV INSTALLATION
- Connect to Wi-Fi — Settings → Network & Internet → choose your home Wi-Fi and connect.
- Open Downloader — Launch the Downloader app on the ONN device.
- Enter code 6613782 — Type 6613782 and continue.
- Download LionVision TV — Choose the LionVision TV download and wait for the APK.
- Allow installation if prompted — Allow Downloader to install unknown apps when Android TV asks.
- Install and Open — Choose Install, then Open when finished.
🔍 TAP PICTURE TO ENLARGE
Android Phone / Device — LionVision TV
Use the LionVision TV Downloader code, then follow the app setup guide after installation.
ANDROID — LIONVISION TV INSTALLATION
- Open Downloader — Open Downloader on your Android device.
- Enter code 6613782 — Type 6613782 and continue.
- Download LionVision TV — Choose the LionVision TV download.
- Allow installs if prompted — Android may ask you to allow installs from Downloader.
- Install and Open — Tap Install, then Open.
- Complete setup — Use your LionVision TV username, password, and the server/playlist you were given.
🔍 TAP PICTURE TO ENLARGE
INSPIRATIONAL STREAMSLIVE TV • MOVIES • SERIES • AND MORE
FIRE TV STICK — INSPIRATIONAL STREAMS INSTALLATION
- Connect to Wi-Fi — Make sure the Fire TV Stick is online.
- Open Downloader — Open the Downloader app.
- Enter code 5428092 — Type 5428092 and continue.
- Download Inspirational Streams — Wait for the file to finish downloading.
- Install the app — Choose Install when prompted.
- Open Inspirational Streams — Choose Open when installation is complete. After the app is installed, choose your plan below to continue.
INSPIRATIONAL STREAMSLIVE TV • MOVIES • SERIES • AND MORE
Install Inspirational Streams on ONN
Follow the picture guide and the matching written steps below.
🔍 TAP PICTURE TO ENLARGE
ONN STICK / BOX — INSPIRATIONAL STREAMS INSTALLATION
- 1. Connect to Wi-Fi — Make sure the ONN device is online.
- 2. Open Downloader — Launch the Downloader app on your ONN device.
- 3. Enter code 5428092 — Type 5428092 and continue.
- 4. Install the app — Allow Downloader to install unknown apps if Android TV asks, then choose Install.
- 5. Open Inspirational Streams — Choose Open and launch Inspirational Streams. The app will be added to your apps list.
- 6. App installed — Your app is ready. Next, choose your plan below, make payment, and send your payment confirmation. After confirmation, LionVision TV will provide your confirmed username, password, and server/playlist information.
INSPIRATIONAL STREAMSLIVE TV • MOVIES • SERIES • AND MORE
ANDROID — INSPIRATIONAL STREAMS
Downloader opens with the Inspirational Streams route already loaded. You do not need to type a code.
✅ AFTER INSTALLATION — LOG IN & GET STARTED
Logging In & Setting Up Your App for Use
Choose the app you are using. Tap the correct button to open the picture guide and written step-by-step instructions.
Which App Are You Setting Up?
LIONVISION TV
Signing In to LionVision TV
Use the picture guide first, then follow the written instructions underneath.
📝 LIONVISION TV — LOGIN & SETUP INSTRUCTIONS
- STEP 1 — OPEN LIONVISION TV: Find the LionVision TV picture/icon on your device and select it.
- STEP 2 — CHOOSE YOUR SERVER: Select only the server or playlist LionVision TV gave you. Do not guess or select a different server.
- STEP 3 — ENTER YOUR LOGIN: Enter your username and password exactly as they were sent to you.
- STEP 4 — SIGN IN: Select the Sign In or Login button and wait for the app to load.
- STEP 5 — START WATCHING: Choose Live TV, Movies, or Series. Never share your username or password with anyone.
INSPIRATIONAL STREAMS
Signing In Inspirational Streams
Use the picture guide first. The same 12 steps are written out underneath for anyone who prefers written directions.
📝 INSPIRATIONAL STREAMS — 12 STEP WRITTEN INSTRUCTIONS
- STEP 1 — OPEN INSPIRATIONAL STREAMS: When your Fire Stick or ONN Stick comes on, find the Inspirational Streams picture/icon with the little man. Select that picture to open Inspirational Streams.
- STEP 2 — WAIT FOR THE OPENING SCREEN: After opening the app, you should see the screen that says “I CAN DO ALL THINGS THROUGH CHRIST WHO STRENGTHENS ME — PHILIPPIANS 4:13.” Wait for the next screen to load.
- STEP 3 — CHOOSE THE PANEL/SERVER YOU WERE GIVEN: Select the ONE panel or server you were sent when you received your username and password. This is very important. Do not guess or choose a different server.
- STEP 4 — ENTER YOUR USERNAME AND PASSWORD: Type your username and password exactly as they were sent to you. After both are entered correctly, move down to SIGN IN. The SIGN IN button should light up blue. Select SIGN IN. Never share your username or password with anyone.
- STEP 5 — OPEN LIVE TV: After you sign in, the main screen will show LIVE TV, MOVIES, and SERIES. Select LIVE TV.
- STEP 6 — FIND YOUR LIVE CHANNELS: Inside LIVE TV, select [US] USA GENERAL to begin browsing channels. Scroll through the channel list until you find what you want to watch.
- STEP 7 — GO BACK AND OPEN MOVIES: Press the BACK button until the LIVE TV / MOVIES / SERIES screen returns. Then select MOVIES.
- STEP 8 — BROWSE OR SEARCH FOR A MOVIE: Scroll through the movie categories. If you cannot find the movie, select the magnifying-glass SEARCH icon in the upper-right corner, type the movie name, then use Search / Go / Send on your device.
- STEP 9 — GO BACK AND OPEN SERIES: Press BACK until the LIVE TV / MOVIES / SERIES screen returns. Then select SERIES.
- STEP 10 — BROWSE OR SEARCH FOR A SERIES: Series works the same way as Movies. Scroll through the categories, or select the magnifying-glass SEARCH icon in the upper-right corner, type the series name, then use Search / Go / Send.
- STEP 11 — OPEN SETTINGS TO SIGN OUT: From the main screen, move down to the small SETTINGS box and select it.
- STEP 12 — SIGN OUT — VERY IMPORTANT: On the Settings screen, select SIGN OUT. Do not select or change anything else on this screen. The only thing you need to select here is SIGN OUT.
♛ PLANS & PACKAGES
Choose Exactly What You Need
Tap the button beside the price for the plan you want.
Tap any price row in the picture to select that plan and open the payment screen.
Super Server
Four servers in one. Two connections included.
1 Month2 connections$40
3 Months2 connections$90
6 Months2 connections$150
12 Months2 connections$250
Additional connections: $5 each.
SUPER SERVER
See Up to Four Screens
Watch this short video to see how Super Server can be used on up to four screens.
SETUP HELP: Phone setup assistance is FREE. Regular in-home technician setup is available by appointment for a $20 service charge. When you purchase a new device, in-home setup is FREE within 10 miles.
Lifetime Subscription
One-time payment only.
GETTING STARTED
Connect Your Onn Device to Wi-Fi
Follow the guide below before installing the service.
🔍 TAP PICTURE TO ENLARGE
Choose your device below for setup instructions or troubleshooting.
Select Your Device
Smart TV and Tablet were removed. These are the available choices.
ANDROID PHONES ONLYInstall Inspirational Streams directly from this website. Not available yet for iPhone / iOS.
Tap the green button above, then choose LionVision TV or Inspirational Streams. The selected Android APK download starts immediately.
DEVICE SETUP
Your Device Instructions
Choose your device above. The correct setup picture will open here.
Select Onn Box / Stick, Fire TV Stick, or Android Phone above to see the right instructions.
Onn Box / Stick Setup
Enable unknown sources and install Downloader on your Onn device.
🔍 TAP PICTURE TO ENLARGE
ONN APP SETUP — STEPS IN WRITING
- Step 1 — Make sure the ONN device is connected to Wi-Fi.
- Step 2 — Open Downloader and enter code 6613782.
- Step 3 — Download the Lionvision TV APK.
- Step 4 — Allow Downloader to install unknown apps if prompted.
- Step 5 — Install and open Lionvision TV.
- Step 6 — Wait for a Lionvision TV associate to provide your username, password, and correct server before entering a server.
Fire TV Stick Setup
Install the Downloader app on your Fire TV Stick.
🔍 TAP PICTURE TO ENLARGE
FIRE TV STICK APP SETUP — STEPS IN WRITING
- Step 1 — Connect the Fire Stick to Wi-Fi and open Downloader.
- Step 2 — Enter Downloader code 6613782.
- Step 3 — Download the Lionvision TV APK.
- Step 4 — If prompted, allow Downloader to install unknown apps.
- Step 5 — Choose Install, then Open.
- Step 6 — Do not enter a server until Lionvision TV gives you the username, password, and correct server or playlist.
Android Phone / Device Setup — Inspirational Streams
Use the picture guide below after you press the green Inspirational Streams download button, then read the same steps in writing.
⚠️ IMPORTANT — PLEASE READ BEFORE INSTALLING
When Android asks what should open the downloaded APK, choose Package installer on the RIGHT. Then tap INSTALL, and when installation is complete tap OPEN.
🔍 TAP PICTURE TO ENLARGE
📱 INSPIRATIONAL STREAMS — ANDROID INSTALLATION INSTRUCTIONS
After you press the GREEN Inspirational Streams download button, follow these steps:
- STEP 1 — PACKAGE INSTALLER: On the “Open with” screen, tap Package installer — the option on the RIGHT with the down-arrow icon.
- STEP 2 — INSTALL: When the installer opens, tap INSTALL.
- STEP 3 — OPEN: When installation is complete, tap OPEN to launch Inspirational Streams.
✅ YOU’RE ALL SET! Open Inspirational Streams and log in with your LionVision TV username and password.
STOP
CHANGED THE BATTERIES AND THE REMOTE STILL IS NOT WORKING? Tap your device below and we will show you exactly how to pair the remote back to it.
RENEWED BUT STILL SHOWING EXPIRED?
Did your subscription expire? Did you renew, but Inspirational Streams still will not let you sign in?
Try this quick app refresh first. Watch the video, or use the step-by-step pictures underneath it.
SILENT VIDEO — captions are shown on the screen.
CAN'T FOLLOW THE VIDEO? USE THESE PICTURES.
Follow each picture in order. The same steps shown in the video are written underneath.
1
Open Settings
From the Google TV Home screen, open Settings.
2
Go to Apps
Select Apps, then choose See all apps.
3
Select Inspirational Streams
Choose INSPIRATIONAL STREAMS from the app list.
4
Clear Cache
Scroll down and select Clear cache. Confirm if prompted.
5
Reopen the App
Select Open and give Inspirational Streams a moment to start and load.
6
Let the Update Finish
If you see Background Update Process is running, let it finish. Then check the expiration date at the bottom or try signing in again.
IMPORTANT: Do not choose Clear data unless you know your login information. Clear cache first.
Privacy protection is built into this website copy: visible program/show artwork is blurred in the troubleshooting video, and the video has no audio.
IMPORTANT — MAKE SURE YOU ARE READY BEFORE CONTACTING SUPPORT
Do not text support until you are at home, in front of the TV, and ready to follow the technician's instructions.
✓ I am at home with the device.
✓ My TV is turned on.
✓ My streaming device is turned on.
✓ My remote is with me.
✓ I completed every troubleshooting step.
Please do not contact support until you are ready to be supported. A technician may need you to press buttons, open settings, or restart the device while you are texting.
ARE YOU HOME AND READY RIGHT NOW?
Only continue if the TV and streaming device are on and you are ready to work with support.
CONTACT TECH SUPPORT
You completed the troubleshooting steps and confirmed that you are home and ready. Tap below to open a prepared text message.
✓ Your username will be included
✓ Your phone number will be included
✓ Your completed troubleshooting section will be included
Your phone's text app will open. Review the message, then tap Send.
TROUBLESHOOTING
Select Your Device
Choose your device first so we can show you the correct troubleshooting instructions.
Which device are you troubleshooting?
Choose your device to open only the instructions for that device.
Which app do you need help with?
You have two apps on your device. Select the app you need to troubleshoot.
LionVision TVTroubleshooting
LionVision TV Troubleshooting
1. Update Playlist — Open LionVision TV. Go to Settings → Playlists → scroll all the way down → tap Update Playlist.
2. Unplug Device — Unplug your streaming device from power for 1 minute, then plug it back in and let it restart completely.
3. Sign Out / Sign In — Sign out of LionVision TV, then sign back in.
Inspirational StreamsTroubleshooting
Inspirational Streams Troubleshooting
1. Try Update — Open Inspirational Streams and use its Update option if available.
2. Unplug Device — Unplug your streaming device from power for 1 minute, then plug it back in.
3. Sign Out / Sign In — Sign out of Inspirational Streams, then sign back in.
LionVision TV Additional Steps
Only use these steps if previous troubleshooting did not work. These are the last resort steps.
4. Check Subscription — Make sure your subscription is active and not expired.
5. Clear Cache / Clear Data — Clear cache first. Clear data only if needed and only if you know your login information.
6. Force Stop / Reinstall — If the issue continues, force stop the app. Uninstall and reinstall only if the previous troubleshooting did not work.
Complete the checklist below to unlock final support.
Inspirational Streams Additional Steps
Only use these steps if previous troubleshooting did not work. These are the last resort steps.
4. Check Subscription — Make sure your subscription is active and not expired.
5. Clear Cache / Clear Data — Clear cache first. Clear data only if needed and only if you know your login information.
6. Force Stop / Reinstall — If the issue continues, force stop the app. Uninstall and reinstall only if the previous troubleshooting did not work.
7. Try Another Lion Vision Server — If Inspirational Streams is still having trouble after completing the steps above, log out and sign back in using another server that says Lion Vision. If you are on Lion Vision TV 1, try Lion Vision TV 2, 3, 4, or 5. Only do this after the previous troubleshooting steps.
INSPIRATIONAL STREAMS — TRY ANOTHER SERVER
Use this only after the previous troubleshooting steps. Open Inspirational Streams → Settings → Log Out → choose another server that says Lion Vision → log back in with your username and password.
🔍 TAP PICTURE TO ENLARGE
Complete the checklist below to unlock final support.
Android Phone Troubleshooting
LIONVISION TV — ANDROID PHONE TROUBLESHOOTING
- 1. Check internet — Test Wi-Fi or mobile data in another app.
- 2. Restart the phone — Power the phone completely off, then turn it back on.
- 3. Clear cache — Android Settings → Apps → Lionvision TV → Storage & cache → Clear cache.
- 4. Reopen the app — Open Lionvision TV again and see if the problem is fixed.
- 5. Check your subscription — Make sure your Lionvision TV subscription has not expired.
- 6. Still having trouble? — Contact Lionvision TV after completing all of the steps above.
Inspirational StreamsYou selected the Inspirational Streams appINSPIRATIONAL STREAMSANDROID PHONE TROUBLESHOOTING
1. Open phone SettingsGo to Apps → Inspirational Streams.
2. Force StopTap Force stop, then confirm.
3. Clear CacheStorage & cache → Clear cache.
4. Reopen Inspirational StreamsOpen the app and sign back in if needed.
INSPIRATIONAL STREAMS — ANDROID PHONE TROUBLESHOOTING
- 1. Check internet — Test Wi-Fi or mobile data in another app.
- 2. Restart the phone — Power the phone completely off, then turn it back on.
- 3. Clear cache — Android Settings → Apps → Inspirational Streams → Storage & cache → Clear cache.
- 4. Reopen the app — Open Inspirational Streams again and see if the problem is fixed.
- 5. Check your subscription — Make sure your Inspirational Streams access is active.
- 6. Still having trouble? — Contact support after completing all of the steps above.
Fire TV Stick Troubleshooting
🔍 TAP PICTURE TO ENLARGE
LIONVISION TV — FIRE TV STICK TROUBLESHOOTING
- 1. Check your internet first — Open another app or website and make sure the Fire Stick is connected to Wi-Fi.
- 2. Try your second app — If one of our apps is not working, try the other app.
- 3. Update Playlist — Inside LionVision TV, go to Settings → Playlists → scroll all the way down → Update Playlist.
- 4. Sign out and sign back in — Sign out of the app, then sign back in.
- 5. Unplug the Fire Stick — Unplug it from power for 1 minute, plug it back in, and wait for it to restart completely.
- 6. Force stop Lionvision TV — Home → Settings → Applications → Manage Installed Applications → Lionvision TV → Force stop → OK.
- 7. Clear cache — Choose Clear cache. Use Clear data only if needed and only if you know your username and password.
- 8. Launch/Open the app — Open Lionvision TV again and test the service.
Inspirational StreamsYou selected the Inspirational Streams app
🔍 TAP PICTURE TO ENLARGE
INSPIRATIONAL STREAMS — FIRE TV STICK TROUBLESHOOTING
- 1. Check your internet first — Open another app or website and make sure the Fire Stick is connected to Wi-Fi.
- 2. Try Update — Open Inspirational Streams and use its Update option if available.
- 3. Sign out and sign back in — Sign out of Inspirational Streams, then sign back in.
- 4. Unplug the Fire Stick — Unplug it from power for 1 minute, plug it back in, and wait for it to restart completely.
- 5. Force stop Inspirational Streams — Home → Settings → Applications → Manage Installed Applications → Inspirational Streams → Force stop → OK.
- 6. Clear cache — Choose Clear cache. Use Clear data only if needed and only if you know your login information.
- 7. Launch/Open the app — Open Inspirational Streams again and test it.
ONN Stick / Box Troubleshooting
🔍 TAP PICTURE TO ENLARGE
LIONVISION TV — ONN TROUBLESHOOTING
- 1. Check your internet first — Open another app or website and make sure the ONN device is connected to Wi-Fi.
- 2. Try your second app — If one of our apps is not working, try the other app on your device.
- 3. Update Playlist — Inside LionVision TV, go to Settings → Playlists → scroll all the way down → Update Playlist.
- 4. Sign out and sign back in — This simple reset may fix the problem.
- 5. Restart the ONN device — Unplug it from power for 1 minute, then plug it back in and let it restart.
- 6. Force stop — Home → Settings → Apps → See all apps → Lionvision TV → Force stop → OK.
- 7. Clear cache — From Lionvision TV app settings, choose Clear cache. Avoid Clear data unless you know your username and password.
- 8. Reopen Lionvision TV — Open the app and test it again.
Inspirational StreamsYou selected the Inspirational Streams app
🔍 TAP PICTURE TO ENLARGE
INSPIRATIONAL STREAMS — ONN TROUBLESHOOTING
- 1. Check your internet first — Open another app or website and make sure the ONN device is connected to Wi-Fi.
- 2. Try Update — Open Inspirational Streams and use its Update option if available.
- 3. Sign out and sign back in — Sign out of Inspirational Streams, then sign back in.
- 4. Restart the ONN device — Unplug it from power for 1 minute, then plug it back in and let it restart.
- 5. Force stop Inspirational Streams — Home → Settings → Apps → See all apps → Inspirational Streams → Force stop → OK.
- 6. Clear cache — From Inspirational Streams app settings, choose Clear cache. Avoid Clear data unless you know your login information.
- 7. Reopen Inspirational Streams — Open the app and test it again.
IMPORTANT: Check your internet first.
Before trying anything else, verify that your internet connection is working properly. Open another app or website and make sure your Fire Stick or device is connected to Wi-Fi.
⚠ IMPORTANT — REMEMBER YOU HAVE TWO APPS
If one app is not working, go to the other app and try it. You have two apps on your device for a reason, so always try the second app before assuming the service is down.
SIGN OUT / SIGN BACK IN: Something as simple as signing out of your account and signing back in may fix the problem.
UPDATE: Use the Update option inside the app if one is available.
Try these simple steps before contacting support: check your internet, try your other app, sign out and back in, and try the app's Update option.
Simple restart: unplug the streaming device.
Unplug your streaming device from power for about 1 minute. Plug it back in, let it restart completely, then try the selected app again.
Still having trouble?
Use the Force Stop / Clear Cache steps shown above. Avoid Clear Data unless you know your login information.
If you can't reach us because we're helping other customers, please text or email us and we'll respond quickly. When texting, include your username. New customers should include their name and phone number.
In-Home
Technician Services
PROFESSIONAL HELP AT YOUR LOCATION
WHEN WE COME TO YOUR HOME
We will only come to your house if you need a technician to troubleshoot or fix your device after you have already tried all of the troubleshooting steps yourself.
BY APPOINTMENT ONLY
All in-home technician services are done by appointment only. Contact us to schedule a time that works for you.
$20 SERVICE CHARGE
There is a $20 service charge for a regular in-home technician visit. This fee covers the technician's time and travel.
FREE SETUP WITH A NEW DEVICE PURCHASE
When you purchase a new device, in-home technician setup is free within 10 miles. A separate delivery charge may apply if doorstep delivery is selected.
OVER THE PHONE HELP IS STILL FREE
Troubleshooting over the phone with a technician is always free of charge.
CANCEL YOUR APPOINTMENT
You may cancel your appointment at no charge if you do so at least 2 hours before your scheduled appointment time.
MISSED APPOINTMENTS
If you miss your scheduled appointment due to your error, you still owe the $20 service charge fee, even if you are not available when the technician arrives.
TEXT US TO REQUEST AN IN-HOME TROUBLESHOOTING TECHNICIAN
More Than TV... It's a Vision!
? FAQ
Frequently Asked Questions
Which devices can I choose?
Onn Box / Stick, Fire TV Stick, and Android Phone are listed as choices.
What do new customers provide?
New customers provide their full name and phone number.
What do existing customers provide?
Existing customers provide their Lionvision username and phone number. After payment, send the username and a screenshot showing successful payment.
How do Square payments work?
Tap “Request an Invoice.” A prepared text message opens to LionVision TV with your order details so an invoice can be sent to you.
Can I use another payment method?
Yes. Tap the other-payment option and ask what is available.
NEED HELP?
Contact Lionvision TV
Reach out for setup, payment, and account assistance.