Privacy Policy

Effective October 7, 2026. This policy describes how Lionvision Tv Support, operating as LionVision TV, handles information through this website and its customer support messaging.

Information we collect

We collect information you provide, including your name, phone number, customer username, support requests, and subscription selections. Website activity records may include your device type, actions, and timestamps. Hosting and communications providers may process technical information such as IP addresses and request logs when delivering these services.

How we use information

We use information to identify customer requests, provide installation and customer support, handle subscription requests, remember information you enter, and send requested messages. Website activity may notify our support team when a customer enters the site or requests assistance.

SMS consent and sharing

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Service providers, including Cloudflare for hosting and Twilio for messaging, may process information needed to operate these services. We may disclose information when required by law. We do not use a phone number entered into the website as automatic consent to promotional texts.

Browser storage

This website uses local and session storage to remember customer information and navigation choices. You can clear this information through your browser settings. Clearing storage may require you to enter your information again.

Retention and your choices

We retain information as needed for customer support, service administration, and applicable obligations. Contact us to request access, correction, or deletion of your information. Reply STOP to stop SMS messages or HELP for assistance. SMS consent is optional.

Security and other websites

We use safeguards to protect information, but no system can guarantee complete security. Links to payment, app, or other external services are governed by those services' own policies.

Contact and updates

Email lionvisiontv1@gmail.com with privacy questions or requests. We will post changes to this policy here with an updated effective date.