Troubleshoot Using Videos

Resetting the Downloader App

Use this when Downloader needs to be reset before you try installing the app again.

Silent video — follow the captions shown on screen.

Installing LionVision TV

Follow this video to install LionVision TV on your streaming device.

Silent video — follow the captions shown on screen.

Logging Into Your LionVision TV App

Follow this video when you need help signing into LionVision TV. Have your username and password ready.

Silent video — follow the captions shown on screen.

Clear Cache & Reopen the App

Use this video when Inspirational Streams still shows expired after renewal, or you need help clearing the app cache and refreshing it.

Silent video — instructions appear on screen.

1. From Home, open Settings.
2. Open Apps → See all apps.
3. Select Inspirational Streams.
4. Select Clear cache.
5. Select Open to reopen the app.
6. Let any background update finish, then check your expiration date or try signing in.

Clear cache first. Do not choose Clear data unless you know your username and password. This video shows ONN / Google TV menus; Fire Stick menus are different.

Using Super Server on Up to Four Screens

Watch how the four-screen feature works. For an app that will not open or an expired account, use the troubleshooting video above.